Crowdline Group
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Privacy · Crowdline Group

Your details, looked after.

We collect the minimum we need to answer you, run an event or add you to a line-up — and we don't sell it to anyone. Here's exactly what happens to your information.

What we collect

Name, email, phone and the event or business details you choose to send.

Why

To reply, to assess trader applications, and to send the newsletter you asked for.

How long

Up to 24 months after your last message, or until you tell us to stop.

Tracking

One analytics cookie — and only if you press Accept.

01

Who we are

Crowdline Group promotes and delivers events, festivals and hospitality operations across the UK. We are the data controller for the information described here — that means we decide what is collected and what happens to it.

Company

Crowdline Group

Company number

17115636

Trading address

Unit 8, York North Industrial Estate, York, YO61 1ET

Any question, request or complaint about your information goes to info@crowdlinegroup.co.uk. We'll come back to you within 30 days.

02

What we collect

Only what you type into our forms. There is no third-party data bought or merged in, and no card or payment details are ever collected on this site.

Where
What it includes
Contact form
Name, company, email, phone, what you need and the details of your event. We use it to answer you and to put together a proposal.
Trader application
Business and contact name, email, phone, website and socials, where you're based, years trading, trader type, price range, your menu or offering, set-up type, pitch size, power and water needs, staff numbers, gas safety and hygiene ratings, insurance and risk assessment, events you've traded and your availability.
Newsletter sign-up
Your email address, plus a record of when you signed up and that you ticked the consent box.
Site visits
If you accept analytics cookies: the pages you view, roughly which country you're in, and your device and browser type. No payment or card details are ever collected through this site.
03

Why we use it

Every use below has a reason behind it, and we'll never use your details for anything that isn't listed.

What for
Our legal basis
To answer your enquiry and send a proposal
Legitimate interests — you contacted us and expect a reply.
To assess your trader application and invite you to trade
Taking steps before entering a contract, and our legitimate interests.
To send you the newsletter
Your consent, which you can withdraw at any time.
To see how the site performs
Your consent, given through the cookie banner.
To keep financial and legal records
Legal obligation, where we trade with you or pay you.
04

How long we keep it

We keep things for as long as they're useful, then delete or anonymise them.

Information
Retention
Contact enquiries
24 months from your last message to us.
Trader applications
24 months, and on our trader list until you ask us to take you off it.
Newsletter
Until you unsubscribe — every email we send has an unsubscribe link.
Analytics cookies
About 13 months, then Google refreshes them on your next visit.
05

Who else sees it

Our own team, and a small number of providers who host this site, deliver our email and measure how the site performs. They only ever use your information to do that job for us, under contract.

We don't sell, rent or trade your information, and we don't pass it to advertisers. Where a provider stores data outside the UK, it's covered by standard contractual safeguards.

06

Cookies

A cookie is a small file your browser keeps so a site can remember something. This site sets one of its own to remember your choice, and — only if you accept — a Google Analytics cookie to count visits.

Cookie
Set by · what it does · how long
crowdline-cookie-consent
Crowdline Group — Remembers whether you accepted analytics, so we don't ask you again on every visit. In your browser until you change it.
_ga and _ga_<id>
Google Analytics — Counts unique visitors and shows us which pages are being read. About 13 months.

Nothing you came here to do depends on the analytics cookie. You can change your mind whenever you like — the banner will reopen so you can switch it on or off again.

07

Your rights

Under UK data protection law you can ask us to:

  • See a copy of the information we hold about you.
  • Have anything incorrect put right.
  • Ask us to delete your information.
  • Ask us to stop using it, or use it only in a limited way.
  • Move your information elsewhere.
  • Withdraw consent for marketing or analytics at any time.

Just email info@crowdlinegroup.co.uk. If you're not happy with how we've handled something, you can also complain to the Information Commissioner's Office at ico.org.uk.

08

Keeping it safe

The site runs over an encrypted connection, submissions are stored on secure infrastructure, and access is limited to the people who actually need to reply to you or run the event. We don't store your information in personal email accounts or spreadsheets that float around.

09

Changes to this policy

If how we handle information changes, we'll update this page and the date below. Nothing here is intended to limit your rights under UK data protection law.

Last updated: 7 October 2026.